Cancel or change your subscription
Manage renewal, plan changes, and cancellation in the Paddle customer portal from Dashboard → Billing.
Open the billing portal
- Sign in.
- Go to Dashboard → Billing.
- Open the Paddle customer portal.
From there you can update your payment method, change monthly/annual when offered, and cancel renewal.
What cancellation means
Canceling stops the next renewal. You keep Pro or Plus access until the end of the period you already paid for.
After that, the account returns to the free tier. Your library stays; plan limits (minutes, AI features, retention) drop to free levels.
Change plans
Upgrade or switch from pricing or Billing. Downgrades and cancellations are handled in the Paddle portal so charges stay accurate.
Need a refund?
Use the contact form with your account email and charge date. We review refunds case by case.