Frequently asked questions

Quick answers about transcription, accounts, and limits. See also pricing.

Is File Transcribe really free?

Yes. You can upload and transcribe without an account. Guest users get 3 transcriptions per day (up to 45 minutes of audio), 30 minutes per file, and 500 mb max file size. Create a free account for saved transcripts, SRT/VTT export, and higher limits.

What file formats are supported?

Common audio formats (MP3, WAV, M4A, FLAC) and video formats (MP4, MOV, WEBM, and more). Uploads can be up to 500 MB per file.

How accurate is the transcription?

Accuracy depends on audio quality, accents, and background noise. Clear speech typically produces strong results. Always review and edit the transcript before publishing or sharing.

How many languages are supported?

24+ languages with auto-detect. Select a language in the upload options or let the system detect it automatically.

Do I need to create an account?

No. The homepage works without sign-in. An account lets you save transcripts, search your library, export SRT/VTT, and transcribe longer files.

How long are my files stored?

Guest files: 24 hours. Free accounts: 7 days. Pro: 30 days. You can delete files anytime from your dashboard.

Can I export subtitles?

SRT and VTT export are available for free accounts and above. TXT export is available for all users including guests.

What is Pro?

Pro includes 200 transcriptions per day, up to 3 hours per file, 500 mb max file size, AI summary, sentiment, topics, Ask AI, and extended retention.

What are the upload limits?

Guest: 3/day, 45 min audio/day, 30 minutes/file. Free account: 10/day, 120 min/day, 1 hours/file. All plans: 500 MB max upload size.

Still have questions? Contact us