newimproved

Clearer billing emails when plans change

Cancel, pause, resume, and past-due events now send calm confirmation emails so you are not guessing what happened in Paddle.

Billing should not be a mystery email from a payment processor you barely recognize.

What you get now

When a subscription is canceled, ends, goes past due, pauses, or resumes, we send a plain confirmation so you know the status of your File Transcribe plan.

Manage payment details anytime from Dashboard → Billing or the pricing page.

Fixes

  • Vimeo paste imports work again after an anonymous OAuth break on guest uploads

Questions about plans? See billing help or contact support.

Comments

1
  • Riley

    Cancel confirmation was calm and clear. Appreciate it.