Last updated: June 08, 2024

Thank you for choosing File Transcribe.

If you are not completely satisfied with our service, we invite you to review our refund policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have defined meanings under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

For this Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to File Transcribe.
  • Service refers to the SaaS offerings provided by the Company.
  • Website refers to File Transcribe, accessible from https://filetranscribe.com.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Refund Policy

We offer a 30-day refund policy to ensure satisfaction with our Service.

Cancellation and Refund Requests

You are entitled to request a refund within 30 days from the date of your initial purchase. If 30 days have passed since your purchase, we cannot offer you a refund.

To exercise your right to a refund, please contact us via the following methods:

Upon approval of your refund request, we will process the reimbursement within 14 days. We will use the same payment method you used for the purchase, and you will not incur any fees for the reimbursement.

Non-Refundable Conditions

Refunds will not be granted under the following conditions:

  • If the request is made after the 30-day refund window.
  • If the service has been used in a manner that violates our Terms of Service.

Contact Us

If you have any questions about our Refund Policy, please contact us: